The Starcom Invasion of the Twittersphere

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There was a news break from the FT on Monday which reported “Starcom Mediavest Group has signed a huge advertising deal with Twitter” representing hundreds of millions of dollars in revenue over multiple years for the tech company. Wisely, Twitter and Starcom declined to discuss the financial details of the agreement. According to the FT, it includes special perks for SMG when buying ads on Twitter and leveraging the tech platform’s data for its clients like Procter & Gamble, Walmart, Microsoft and Coca-Cola. Do they care or wonder what Twitter users feel about this level of manipulation? For those who…
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Welcome back Mourinho: Footballing Legend and a True Media Special One

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The special one, the mighty Jose Mourinho is back, and with a bang. Love him or loathe him, he is box office. He always reminds me of the legendary Brian Clough: he has the god given talent to deliver a narrative and focus attention. He is the master of the  soundbite, his manner excites, beguiles, bewitches, befuddles and annoys. True value is always trumped by hype, and hype in turn is fuelled by controversy. The seasoned sports journalist and Manchester United fan, Jim White, opined before the press conference today that we’re likely to see “three years of media silliness, trophies…
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Lessons in PR: If you can Keep your Head when Ifans is Losing His…

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Rhys Ifans has been commanding attention  for all the wrong reasons, testing the very limits of the notion that there is no such thing as bad publicity. There can have been few publicists who didn’t experience an internal cringe on behalf of the luckless PR that had to deal with his catastrophic interview with The Times. It begs the question of when exactly the point comes that it is imperative for a flak  to intervene. The interview scenario is tricky to negotiate. A decent publicist will generally maintain a peripheral role. By and large, well briefed clients who know their subject…
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Public Relations the Dark Alchemy of the Social Age

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The attack on the soldier on the streets of South East London was truly terrible. The two men who carried out the attack coveted one thing: the oxygen of publicity for their cause. And boy, did they get it. Today’s papers are entirely dominated by sensationalist headlines and language that does nothing to encourage calm consideration of the causes of the crime and how we work to prevent this happening again. The natural response to an incident of this nature is to think of the perpetrators as ‘monsters’ and ‘butchers’, but our national newspapers referring to them in such terms…
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Farewell, Golden Balls

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We are struggling to come to terms with the news that Lord Beckham of Ongar and Leytonstone has packed away his Adidas Predator LZ boots. His like will not be seen again. His footballing and soccer achievement is extraordinary: who could forget the stunning injury-time free-kick booking England a place in the 2002 World Cup finals salvaging a 2-2 draw against Greece? The announcement of his retirement has been beautiful managed. No leaks; just a huge surprise, hijack the news agenda (much to the chagrin of PRs with non Beckham related stories to tell). Golden Balls has proved yet again…
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Lessons from Sir Alex: building a cult brand takes balls

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As the sun sets on the news that Sir Alex Ferguson has decided to hang up his fabled hair dryer, it is  time to consider the lessons the PR industry might learn from  his departure. Undoubtedly,  Sir Alex was a remarkable leader, true he forged a unique brand personality but his move to take control of his exit underlines another aspect of his genius. Despite the growing conspiracy theories circulating about the real reason for his resignation, the  man was in ultimate  control of his departure.  The manner and timing of his exit is an exemplar. Leave at the top,…
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The Monstrosity of Fame.

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Our so-called obsession with celebrities is as old as the cult of saints. But the adoration of flimsy celebrity effigies is now facing a stark reality check, thanks to the revelations of Operation Yew Tree. I am appalled yet weirdly hypnotised by the carousel of failing celebrities. Disgraced household icons, once the essential popular entertainers of a generation,  are now nothing more than rotten old television symbols reduced to dust; broken beings,  who now have to be purged from the public eye. A couple of years ago I took part in a documentary for  US TV on the price of…
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Suarez, shame and the not-so-beautiful game

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The BBC crowned Liverpool player Luis Suarez the king of football controversy yesterday afternoon following the FA’s announcement that they have handed him a massive 10 match ban. The scandal has had scribblers on the sidelines outraged at football’s reputation since. Left, right and centre, commentators have been clamouring to declare that football’s reputation is in the gutter – but is it? The truth is that football’s reputation has been in the gutter for decades. Biting, spitting, headbutting, rioting, racism, rape and homophobia have riddled the Professional Game for years. Not to mention the number of super injunctions players have…
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Justin Bieber, Anne Frank and the hidden blessing in a Twitter travesty

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Justin Bieber fell foul of public opinion earlier today following comments made after a visit to the Anne Frank Museum saying that he thought Anne Frank was a “great girl” and that he wished she too were a “belieber” (term for a Justin Bieber fan). Although defensiveness is an immediate reaction to the atrocities of the Holocaust, there is perhaps a blessing disguised in this misguided 19 year old boy’s comments. Whilst his remarks may seem flippant in the light of the atrocities suffered by Frank and countless others during the Holocaust, what is perhaps more striking than the 19…
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Sally Osman, Paddy Haverson and the Royal PR machine

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Today marks a momentous day for Sally Osman, who, in June, will take on the role of Communications Secretary to HRH The Prince of Wales and The Duchess of Cornwall. Whilst researching my book, The Fame Formula, which examined the PR legends of Hollywood, a pattern started to emerge: the very best publicists in the game were not taking on the A-listers as one might expect. Although such individuals can offer a publicist great collateral, they are dangerous. The wisest publicists are always wary of stepping into warm shoes. When Jay Bernstein – who represented names like Sammy Davis Jr…
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Fundamentalism and the Dark Arts of Propaganda

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As I write this from Los Angeles, the news ticker is awash with the minutiae of the horrific bombing that took place in Boston today as marathon runners crossed the finishing line. Doctors are telling stories of innumerable injuries and amputations; eye witnesses are giving accounts of terror and confusion; the President is offering platitudes until the truth can be established, and pundits are hypothesizing about who the culprits might be. The narrative is expanding in all directions. At the time of writing, no one has yet come forward to take responsibility for the events, but make no mistake, this…
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Of Mormons, Musicals and Maggie

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Trendy theatre goers are bartering their kidneys with scalpers in exchange for seats at the Book of Mormon show, which are proving harder to find than a 1787 bottle of Chateau Lafite. The response of the Mormon church has been phenomenal. I am so impressed that it has decided to provide the show with airtime oxygen by creating a fully-fledged advertising campaign to rescue the church’s reputation from under the wheels of this satirical entertainment juggernaut. Both parties are set to prosper from the sharp focus of the debate. More importantly, the media and onlookers can get involved with the…
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Loose tweets sink fleets

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For those who have climbed life’s greasy pole of ambition, nothing is quite so wretched as past indiscretions. This week, Paris Brown, Britain’s first youth police crime commissioner, has joined ranks with Paolo Di Canio, facing a flurry of public outrage in light of flippant, childish comments made that have been picked up and elevated in status by the media circus. All thought and passionate energy is meaningless when hidden from public scrutiny, however, embarrassing remarks made by a past self can become particularly noxious to a person once they become a target caught in the cross hairs of media…
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Pontiffs and Pyongyang: Putting the 'P' into PR

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What have Kim Jong-Un and Pope Francis got in common? Both evoke the interest of a global audience transmitting their message through an attention-grabbing communications medium. As Easter is just past us, it’s only natural that our attentions might turn towards the Vatican at this time of year. The rise and rise of Pope Francis has been interesting to watch so far – it certainly seems that the Vatican has chosen the right man for the job. Pope Francis has moved from strength to strength, tackling all the thorny issues facing the Holy See straight on, unafraid to confront the…
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The Ugly Face of the Beautiful Game

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Amidst all the high-profile outrage surrounding the Sunderland manager, di Canio’s recent declaration that he is a fascist, I have found myself wondering how a multi-billion pound industry can pay so little attention to its press machine. The rights and wrongs of his political beliefs are probably best debated in another forum, but the simple fact is that the handling of the media circus has been highly damaging or the Premiership club. Important political allies and backers of the team have sought to distance themselves in light of the furore; David Miliband seems to be particularly concerned about the contagion…
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Cyber Attacks, Smoke Screens and the Modern Propagandist

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The world’s problems start with Cy- this week, from cyber-attacks to Cyprus. Big data is the fetish of the day, and the former story proved an ample smoke screen distraction from the thousands of lives left in the lurch by the latter. We love a good story, and while we grow weary of yet another rag to add to the smouldering pile of recession-related, economic downturn articles, there’s nothing like a good tech conspiracy story to distract the masses from the troubles that be. In years passed – I’m thinking particularly of the immediate post-war period here – the propaganda…
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Boris vs Political Homogeny

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There is an increasing dissatisfaction amongst the British public with traditional politics and politicians who are perceived as untrustworthy and lacking conviction. Gone are the days of revered and reviled politicians with a cult-like following. In a muddied playing field where the only political colours seem to be varying shades of brown, strong personalities are succeeding in favour of particular social mores. In this new political era, where the differences between figureheads seem minimal at best, could we be approaching an era where personality means more than values? Boris Johnson, who has remained a constant feature in the public eye…
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TED, Googlephobia and the new Imperialism

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Yesterday evening, I gave a talk at TEDxWarsaw on my particular breed of Googlephobia. Through the talk I told a cautionary tale about the silent siphoning of our most valuable assets – our behaviours – by the internet’s imperial superpowers and how this translates in our daily lives. The talk received a fantastic response, and I received a flurry of tweets afterwards directing me to various websites by people who shared my concern. I am by no means a refusenik, but without clarity and choice, the company that has cradled us through our early internet days will lose our trust….
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Highly Evolved: Brand Survival in the Now! Economy

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Software may be eating everything. But one thing that I’ve seen at Advertising Week Europe today is that we’re learning to adapt to these changes with zeal. This morning, Trevor Beattie announced the death of the thirty second advert, advocating a culture of five second segments instead. In the midst of the sea of white noise we are bombarded with on a daily basis, we have learned to select what is vital – or at least pleasurable – in as few as two seconds. Beattie couldn’t have asked for a better example when wishing to show how our perception of…
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Crowd Power and the Future of the Music Industry

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The zeitgeist of the modern age is firmly rooted in social networks and crowdsourcing. This has manifested itself in several instances within the music industry in recent years with artists like Radiohead and Amanda Palmer turning to their fan bases for direct support. This trend has crystalised today with the publication of a recent study by Nielsen revealing the desire amongst consumers for a different kind of engagement with artists. According to Nielsen, bespoke, alternative and rare products such as handwritten lyrics and limited edition t-shirts could provide a real source of untapped revenue at a time when the music…
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