Mark My Words Blog
Welcome to ‘Mark My Words,’ the digital sanctuary where insight meets intrigue, and commentary sparks contemplation.
Delve into the dynamic world of PR maverick Mark Borkowski as he unravels the threads of media, culture, and communication. Mark’s blog is a treasure trove of industry wisdom, offering a backstage pass to the inner workings of publicity and the ever-evolving landscape of modern media.
Journalist bites PR. Never explain, never complain.
Last Wednesday, the cuddly, credit card provider Mastercard ran into an alleged ‘PR fail’ storm when their PR agency mishandled and misjudged a bevy of journalists they were inviting to the Brit awards. Scribblers claim that, in exchange for entry to the event, they were asked by email to guarantee coverage, and were requested to keep to social media guidelines including using brand hashtags. Why the inane babble was thought important, is another discussion. The first thing to say is that this is but a irritating itch, not a full blown brand ebola. Journalists may have ‘taken to Twitter’ to…
Journalist bites PR. Never explain, never complain.
Last Wednesday, the cuddly, credit card provider Mastercard ran into an alleged PR fail storm when their PR agency mishandled and misjudged a bevy of journalists they were inviting to the Brit awards. Scribblers claim that, in exchange for entry to the event, they were asked by email to guarantee coverage, and were requested to keep to social media guidelines including using brand hashtags. Why the inane babble was thought important, is another discussion. The first thing to say is that this is but a irritating itch, not a full blown brand ebola. Journalists may have ‘taken to Twitter’ to gloat…
Flappy Birds – a PR Cul-du-sac ?
It’s now been a week since Flappy Birds, the infuriating iOS game, was taken down from the app store, and I’m still waiting to find out what it was a stunt for. For those unfamiliar, the game requires users to navigate a yellow, beaked blob with an insipid expression past a series of Super Mario World-esque green pipes. Keep going until you snuff it, then either stop or have a shot at beating your score. So far, so derivative. Flappy Birds is different because of its maddening difficulty level. A generation of gamers used to being spoonfed their points, coins…
Jose Mourinho the meme generator and public relations master
Hats off to Chelsea manager Jose Mourinho – a true media operator. Where rivals babble incoherently about “games of two halves” or, at best, indulge in bland 1970s-style trash talk, Mourinho understands that the battles played out in the media can be just as important as those won or lost on the pitch. After he dominated the sports pages last weekend with his assertion that Chelsea are a “little horse” in the Premiere League title race – a comment he later admitted was a “mind game” – we thought we’d put together a list of what brands can learn from…
5 PR lessons from the artist formerly known as the artist formerly known as Prince
The artist formerly known as the artist formerly known as Prince is on our fair shores at the moment, reminding me of what a roller coaster it was to work with him 15 years ago. His set on Tuesday night at the Electric Ballroom in Camden may have seen only 1,000 fans in the comparatively tiny room, but the excitement it has generated has been huge. The singer has refused to reveal details of other venues on his tour, presumably preferring to keep fans guessing via Twitter clues, as he did before the first show. A pure showman with relentless…
Scarlett, Oxfam & Sodastream
So Scarlett Johansson has parted ways with Oxfam. The actress, who has served as an ambassador for the humanitarian group for eight years, quit yesterday over a “fundamental difference of opinion” (read: PR disaster waiting to happen). Johansson has recently signed as brand ambassador for the drinks-fizzinator (possibly not a real word) manufacturer Sodastream. It seems Oxfam’s support for marginalised Palestinians sits badly with Sodastream maintaining a factory in the occupied West Bank. This is the PR meltdown that never happened; thanks to careful stewardship (and, one imagines, a lot of hair-pulling and arse-kissing behind the scenes), everyone has emerged…
Let’s not be fooled by fashion and tamed by reason…
“Discovery consists of seeing what everybody has seen and thinking what nobody has thought” Albert Szent-Gyorgyi Someone recently said to me “the more I read, the less I know”. Profound. In a world where technological advances were supposed to make life simpler, the reverse seems to reflect the truth. The world is more complex, undefined, rushed. Decisions are taken without hesitation in the race to keep up with social channels and serendipity is increasingly a thing of the past, despite what we are repeatedly told. Serendipity requires time. The one thing we are very short of. And we seldom have…
The Borkowski Awards—notable 2013 PR moments
I don’t usually do awards ceremonies. I’d generally rather be making a new campaign than remembering the last one. However, as the end of the year finds Borkowski towers in a reflective mood, I thought I’d put together a brief collection of 2013’s standout PR moments—the ones that made us gasp with astonishment, and the ones that made us groan in horror. Most gloriously over the top viral stunt I’ve actually already blogged about this one [link: https://www.markmywords.dev.borkowski.co.uk/supernatural-pr-fear-that-fans-can-love/] but it’s stuck with me. In order to promote the remake of classic teen-angst ‘em up Carrie, the movie’s PR team set…
Past talks
Previous Talks Thursday 15th May – Chinwag Psych at Museum of London Thursday 13th November – Vision Bristol 29th Oct – Search Love 21st November – London College of Communications – http://blogs.arts.ac.uk/london-college-of-communication/2013/12/03/pr-guest-lecture-review-mark-borkowski/ 16th January – Web Psychologist Interview – http://www.thewebpsychologist.com/podcast-episode-22-mark-borkowski/ 4th March – University of Greenwich
Addison Cresswell – a tribute.
Oh, the wretched topic of death, such a frustrating interloper, especially at Christmas, damn you. Alas, there is no point in pretending that we improve with age. In his colossal autobiography, Ben Hecht expressed the ageing process thus: “the years diminish us, time rots our body, cools our blood, darkens our brain, and, like a furtive embalmer, prepares our bodies for the winding sheet.” All too often, humans exit the process prematurely; on Saturday, the uber-agent, my old friend Addison Cresswell, checked out at the height of his power, just as Santa was coordinating the settings on his SatNav. Addi’s…
Less, but better, really is more.
Beyonce’s new iTunes record—the singer’s album broke a million sales in six days on Wednesday—should be a lesson not only to pop stars but to anyone with a message to get across. The singer released the album entirely without prior fanfare, tossing it onto iTunes with a casual insouciance. It was a masterclass in cutting through the general PR melee and of course, a conscious purpose of control. Beyonce’s people have said the release was all about talking directly to the fans without interference from the media. A fun idea, but not likely to be of much use to artists…
How Nigella will survive the wheels of fortune
The sorry tale of Nigella Lawson and Charles Saatchi should teach us some valuable lessons about the climate we operate in these days as businesses and brands. In this story we have a clear example of how a 24/7 news agenda fuels turbo charged and emotional reactions from the crowd – #teamnigella – and enough sympathy (for now at least) to skew any real perspective. Not only that, but we also see how quickly brands are able to react to the idea of being written off. A skill that is becoming increasingly valuable in the furnace of media opprobrium. Kate…
10 tips for PR agencies from The Simpsons
Get your story straight before you pick up the phone: Always true, this one, but especially nowadays when a journalist might be live tweeting your conversation as it happens. A plaintive “off the record, right?” just won’t cut it. Get the right team for the job: Today’s PR industry incorporates dozens of diverse skills. Make sure you wow clients at pitches with a few carefully selected specialists. Catchy wording goes a long way: Whatever you’ve heard, copywriting isn’t a dying art. In an age where consumers write more every day than at any point in recent history, a great line or memorable name can make all…
Adore the haters
Last week, the PR buzz was all around Ryanair’s Michael O’Leary and his uncharacteristic mea culpa. This week, another combative consumer brand is filling up feeds across the globe: Miley Cyrus and her encounter with some of Amsterdam’s finest. Cyrus’s ‘outrageous’ awards ceremony performances are fast becoming a fixture in our lives. Regular, horrifying and compelling, they scratch an itch that some cultures tended to with a vestal virgin, a serrated knife and some geometric architecture. It seems as if Cyrus doesn’t do something a bit ‘youth culture’ every week, usually at a three-letter award ceremony you’ve never heard of…
You must just show up as yourself!
Malcolm Walker and Tom Reddy how we applaud you! Being the subject of an observational documentary is not without risk, but Iceland emerges triumphant from their series because as an organization, they don’t perform. They don’t hide. Malcolm and his team remain unashamedly authentic whilst not taking themselves too seriously. How wise. Who would have thought that Malcolm Walker and Tom Reddy, the steady, old school ad man would be showing us the way? We exist in a world where it is very hard to miss your own reflection. It is more vital than ever that brands know what they…
"Finance must show it is a servant not a master" Ken Costa from “Of Greed and Creed”
Today could and should signal a new and better way forward for the Cooperative Bank. But to move forward now they must ignore the battering and negative comment from the media and create captivating narratives mined from their history and based on their true and original core values. As they take this latest hit, the import of their founding story gets lost. Founding stories act as a guide when it comes to redefining a company’s identity. Banks need to remember that the link between their brand and their organisation is closer and matters even more, because they don’t have tangible…
Don’t destroy a good story with fact: it gets in the way of the truth.
The PR and marketing landscape has forever changed, thanks to the ever-present giant that is the internet – never was this more obvious than when I looked at my audience at the SearchLove conference, which consisted of a plethora of technophiles looking lovingly at their laptops. Interestingly enough, I was there to speak about PR cut-through in a digital age – an age that sees the ‘scroll of death’ as a daily occurrence. However, cradled handhelds and retina displays aside; I aimed to impress that the power of story is not lost; we must simply learn how to harness the…
Branded content: The Passion of the Russell
If Facebook shares had audio to accompany the multitude of posts, the latest commentary surrounding Russell Brand on Newsnight would be littered with loud, smug and triumphantly-toned exclamations from people saying, “Yes! Finally, somebody is speaking the truth! Look at Jeremy; he’s being rendered almost speechless!” Fresh from his guest-editing spot on The New Statesman, Brand bounced into the recent Newsnight interview with Jeremy Paxman like the messianic man he is positioning himself to be. Brimming with energy and armed with a vocabulary that would rival the average person (and possibly journalist), Brand is a powerful figure and completely aware of his…
‘Twerking’ by any other name… Presenting: the most famous star the world has ever seen. Again!
The marketing and exploitation of the female image as part of the fame trajectory – for good or for evil – has a very long tradition. I first encountered the detail of helpless blind-ambition of fame-hungry starlets, whilst researching my book the Fame Formula. The manipulative craft of the publicist can be detected in the shadowy recesses of the fame factory. Recently, the chatterati have been teeming around the various permutations of the Miley Cyrus ‘scandal’ and resulting stories for weeks, like it is something new. It isn’t. Although individuals ranging from Sinead O’Connor to Charlotte Church have taken the…
The public want dialectic interactions with brands
Whether it’s the Adidas Olympics, the lazy brand leveraging notions, the mobile space, even the Costa Book Prize, over the last decade we’ve become used to the venues and events living in symbiosis with the corporate giants. Many of these relationships have been mutually beneficial, allowing for the growth and survival of one party, whilst providing advertising, sales, and moral kudos for the other. Few, however managed to leverage love. The problem comes when brands try to recreate this somewhat organic mechanism out of the other, with sponsored award ceremonies, festival hospitality media and D-list kettling areas letting off puffed-up…